• Spearhead the creation and ongoing optimization of the GEDI Action Plan dashboard, ensuring robust tracking of progress against key indicators and metrics, and oversee the timely coordination of comprehensive progress reports (QSRR, Delivery Letters, Sponsors). 
• Validate insights and recommendations from the GEDI team with senior stakeholders, driving informed decision-making and facilitating consensus through well-structured meetings that address and resolve complex challenges. 
• Oversee the delivery of multiple complex projects, ensuring that outcomes are timely and of high quality, while taking ownership of project scope, driving solutions, and swiftly resolving any roadblocks that arise.
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• Support the Chief GEDI Officer in growing the Equality Hub, an organization-wide resource center, through cross-departmental knowledge management and technical coherence across initiatives.
• Lead the implementation and coordination of global GEDI initiatives, ensuring alignment with organizational priorities and integration across departments.
• Articulate the GEDI vision with clarity and impact across the organization and lead far-reaching internal communications plan that aligns with the unit's strategic goals.
• Develop technical reports, briefing documents, talking points and presentations for internal and external audiences, including the quarterly GEDI Action Plan Sponsors meeting. 

• Direct the planning and execution of departmental meetings, ensuring well-structured agendas, effective facilitation, and actionable follow-up that informs, inspires, and drives continuous learning. 
• Collaborate with GEDI Directors to implement and monitor key initiatives, guaranteeing alignment with organizational priorities and timely achievement of deliverables. 
• Provide leadership and mentorship to the GEDI Department Manager, empowering them to effectively support and enable the success of the entire team.

• A minimum of 8 years of relevant experience, or an equivalent combination of education and experience in a related field. 
• Exceptional organizational, cross-functional project management, and time-management skills.
• Strong analytical skills with a demonstrated ability to structure and creatively solve complex problems.
• Comfort leveraging data and AI-powered tools to drive efficiency, inform decision-making, and increase organizational agility.
• Proven track record of advising stakeholders at all levels, particularly senior leadership, with strong meeting facilitation and presentation skills.
• Highly collaborative and capable of working independently within a dynamic, cross-functional global team structure.
• Receptive and collaborative approach that fosters a positive team environment and builds strong relationships with diverse individuals.
• Excellent communication skills, both written and verbal, with the ability to convey complex ideas clearly and persuasively.
• Fluency in English required; 

• Provide legal protection services using a protection case management approach, ensuring client-centered, rights-based, and survivor-informed legal assistance for refugees, asylum seekers, and other forcibly displaced persons.
• Conduct legal-focused protection assessments as part of case intake to identify legal risks, documentation gaps, detention concerns, custody issues, and access-to-justice barriers.
• Open, manage, and follow up legal protection cases in accordance with HIAS Protection Case Management SOPs, ensuring clear case objectives, informed consent, confidentiality, and safe information sharing.
• Develop legal case plans in collaboration with clients, outlining legal actions, referral needs, timelines, responsible actors, and risk mitigation measures, and regularly review progress.
• Provide legal counseling, information, and representation (where applicable)
• Ensure regular client follow-up on legal cases, providing timely feedback on case status, court processes, referrals, and outcomes, and adjusting case plans as circumstances evolve.
• Facilitate safe and confidential referrals between legal services and other protection subsectors, ensuring continuity of care and coordinated response.
• Provide legal services through Huduma Mtaani and other outreach/service delivery points, integrating legal screening into broader protection case identification and tracking.
• Conduct border and detention monitoring, documenting legal protection risks, and initiating individual or group case management interventions where rights violations are identified.
• Maintain accurate legal case documentation and case notes within the data management system, ensuring compliance with data protection and ethical standards.
• Provide technical guidance and supervision to protection monitors, ensuring they identify, refer, and document legal protection cases correctly using standardized tools.
• Review, analyze, and validate protection monitoring reports to identify emerging legal protection trends and translate findings into case referrals, advocacy priorities, and program adjustments.
• Develop legal protection training curricula and deliver capacity-building sessions for protection monitors, community structures, and partners on legal rights, referral pathways, and case management principles.
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• Prepare accurate weekly and monthly activity reports highlighting protection trends, challenges, and service gaps.
• Monitor legal protection trends through data analysis and prepare summaries for presentation in psychosocial panels.
• Produce monthly analyses on emerging protection issues to inform programming, referrals, and community awareness activities.

• Bachelor’s degree in law and an advocate to the High Court of Kenya.
• Minimum of 1-2 years’ previous job experience related to refugee protection.
• Demonstrated experience working directly with refugees.
• Good knowledge of human rights and protection mainstreaming principles.
• Knowledge of Accountability to Affected Population.
• Knowledge in PSEA and Anti-Fraud.

• Provide technical support to priority Country Offices to strengthen national advocacy strategies aligned with CARE’s global priorities. Support teams in identifying policy opportunities, mapping stakeholders, and integrating advocacy into program design and donor-funded initiatives. Strengthen country office engagement with ministries, parliamentarians, and regional institutions to position CARE as a trusted advocacy partner and advance policy influence.

• Lead dissemination and adoption of CARE’s Advocacy tools across Country Offices. Assess existing advocacy resources, support translation in all CARE languages, centralize tools within global knowledge platforms and support piloting of tools within real-time policy engagement initiatives. Strengthen organizational learning through improved accessibility and use of advocacy resources and advocacy MEAL.

• Design and deliver participatory high-impact advocacy trainings and workshops through CARE Academy to strengthen organizational advocacy capacity. Provide coaching and technical guidance to Country Offices implementing advocacy strategies.

• Develop advocacy communications products including policy briefs, frameworks, talking points, case studies, success stories, and guidance materials. Facilitate consultations with Country Offices to align messaging and improve usability of advocacy tools. Support documentation of advocacy outcomes and policy influence across regions.  Support impact evaluations of country advocacy wins, including communicating inside and outside CARE.

• Bachelor’s degree in Computer Science, Data Engineering, Information Systems, Data Science, or related field
• 4–7+ years of experience in backend data development, data engineering, or database management
• Strong proficiency in SQL and relational database design
• Proven experience in designing, building,  and maintaining ETL pipelines and data workflows
• Experience with Python (or similar language) for data processing, automation, and pipeline development 
• Strong understanding of data modeling, data architecture, and system integrations
• Experience working with APIs and multi-platform data environments
• Ability to translate complex data into actionable insights for non-technical stakeholders
• Strong analytical thinking and  problem-solving skills with a focus on data quality and reliability

• Design, implement, and maintain the contact center platform including voice, chat, SMS, and WhatsApp in a Genesys Cloud and Salesforce environment. 
• Develop solutions along the development lifecycle, from requirements gathering to architectural design to implementation including a demonstrated understanding of microservices architecture challenges and solutions..
• Understand advances and changes in technology landscape  and work directly with technology partners to evaluate and implement improvements on existing solutions.
• Identify opportunities to integrate non-biased, secure, and ethical LLM/GenAI technologies into the contact center.
• Collaborate extensively with internal stakeholders (Crisis Intervention, Development, Prevention teams, etc.) to gather requirements, understand user needs, and ensure technology solutions effectively support our mission.
• Assist with development and implementation of technology-related policies.
• Provide tier 3 support to troubleshoot and resolve complex issues in a high availability environment. 
• Create detailed documentation for the purpose of support and maintenance of the contact center platform. 
• Use platform-independent programming languages such as Python, JavaScript, Go, or others, using what best suits the task at hand, you will be empowered to select the best language or technology.
• Provide administrative support for Atlassian suite of products (Jira, Confluence, QMetry, etc)
• Provide mentorship to, and performance feedback relating to, junior members of the Contact Center Technology team. 
• Assist team manager and product owner with managing the product backlog for contact center technologies, creating clear user stories, defining acceptance criteria, and ensuring alignment with strategic objectives.
• Other relevant tasks, duties, or special projects as assigned.

• Bachelor’s degree in Software Engineering, Computer Science, or related field OR equivalent work experience.
• Advanced proficiency in Genesys Cloud and extensive experience with Salesforce, GCP, and AWS; including in-depth understanding of APIs, integration patterns, relational databases as well as NoSQL, and data management.
• Proven experience in contact center architecture and solution design using industry best practices.
• Experience in Large Language Models (LLM) and Generative Artificial Intelligence (GenAI) with a focus on evaluating and implementing secure and ethical applications of these technologies.
• Record of building and maintaining custom integrations and applications using custom and vendor-provided APIs. 
• Functional knowledge of contact center historical and real-time reporting and monitoring tools. 
• Functional knowledge of design and integration of WEM/WFM applications.
• Ability to build and troubleshoot workflows for inbound voice, webchat, SMS, and social media based on business requirements. 
• Proficiency in spoken and written English.

People, Operations and Movement Coordinator

• Information hotlines
• Community outreach
• Collaboration with pharmacies and healthcare providers
• Advocacy for abortion decriminalisation
• Partnerships with global feminist organizations

About the Role

Key Responsibilities

• Lead rollout of MAMA’s new governance structure
• Coordinate the Support and Accountability Council (SAAC) and All Members Council
• Support recruitment of an additional coordinating organization
• Manage governance meetings, documentation, and follow-up on decisions

• Oversee recruitment, onboarding, and team development
• Implement performance management and accountability systems
• Develop remuneration structures and internal policies aligned with feminist values

• Coordinate workplans, timelines, and organizational processes
• Lead annual planning and quarterly reviews
• Ensure grant reporting and compliance

• Co-lead annual budgeting
• Facilitate quarterly finance meetings
• Support development of the 2027–2032 Strategic Plan

Who We’re Looking For

• Strong commitment to feminist movement building and SRHR
• Experience working with networks, coalitions, or membership organizations
• Strength in systems thinking, facilitation, and operations leadership
• Experience with strategic planning, budgeting, and grants
• Excellent coordination, communication, and documentation skills
• Ability to work effectively in remote, multicultural teams

1. Postgraduate degree in education, social sciences, public policy, monitoring and evaluation, or a related field.
2. 6–7 years of experience of research, monitoring and evaluation in the field of education.
3. Demonstrated experience in developing indicators, measurement frameworks, and data collection tools.
4. Experience working with education programs or academic outcome assessments preferred.
5. Strong analytical, facilitation, and documentation skills.

• Analysis of Platform Data: Execute analysis frameworks based on key impact metrics per country context. You will provide actionable analysis to answer programme implementation questions (e.g., impact of terminations on FP continuation) and generate insights for various stakeholders (including government partners, franchisors, private clinics, and funders) to inform program design and improvement.
• Data Quality: Maintain the organization's data quality standards through regular internal checks and reviews. You will perform data audits to identify and resolve issues, while training Ecosystem trainers and coordinators on best practices to promote a strong data quality culture among all actors.
• Reporting & Dissemination: Prepare comprehensive reports and document insights that drive programme improvement, ensuring that complex data is communicated clearly to diverse audiences.
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• Masters degree in Statistics, Data Science, Information Systems, Information Technology, Medical Sociology, Epidemiology, or a related field.
• At least 5 years of experience in public health, health analytics, and data systems in Sub-Saharan Africa.
• Proficiency in working with DHIS2, Python, SQL, Tableau, SPSS, and Excel.
• Strong knowledge of relational databases (MySQL, SQL Server, SQLite) and database programming using Python and MySQL.
• Ability to triangulate/compare Tiko platform data with other related data sets such as. from national, regional and global reporting systems
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Skilled at documenting insights that drive programme improvement across diverse audiences.
• Able to write clearly and effectively for different contexts and purposes.
• Collaborative and communicative, building strong relationships across teams and stakeholders.
• Known for asking critical, constructive questions that uncover new programmatic perspectives.

• Conduct a review of existing global and India-focused literature on TFGBV among adolescents.
• Identify key typologies, risk factors, reporting mechanisms, and prevention strategies.
• Prepare a brief synthesis highlighting evidence gaps relevant to the proposed study.

• Design discussion guides and facilitate consultations with key stakeholders, including:

• Document insights related to perceived online risks, existing safeguards and response mechanisms, and barriers to reporting.

• Develop the overall study design, including research questions, methodology, sampling strategy, and data collection approach.
• Draft qualitative discussion guides and/or survey instruments as required.

• Prepare the Institutional Review Board (IRB) protocol, including consent/assent forms, ethical safeguards for working with adolescents, and risk mitigation strategies.
• Support revisions to the protocol based on internal and IRB feedback.

• Explore and consolidate our organizational experience with masculinities programming across a continuum of focused and more exploratory work in this space with community-based organizations that GFC funds
• Deepen our collective thinking about what we mean by healthy or caring masculinities in a cross-regional context
• Identify what we want to support, resource, and champion in this field going forward, resulting in a working framework to describe GFC’s approach.

• Co-designing the two-day workshop agenda in collaboration with GFC's core team
• Creating a participatory and reflective learning environment
• Holding both the emotional and analytical dimensions of masculinities work with skill and care
• Weaving together GFC staff experience, and regional perspectives into coherent outputs
• Guiding the group toward actionable insights and a working framework document that can inform GFC's future grantmaking and programming
• Creating and sharing a working framework document and a summary document with key insights, tensions, and decisions following the workshop

• Proven experience facilitating multi-day learning, strategy, or co-design processes with diverse groups
• Experience with masculinities and/or gender justice
• Cross-cultural competency, with the ability to hold regional nuance while building shared conceptual ground across multiple geographies
• Experience working with international NGOs, grantmakers, or philanthropic intermediaries — understanding the specific lens and responsibility of a funder deciding what to support
• A participatory and feminist facilitation orientation that models equity in the room and creates space for diverse voices
• Ability to foster an engaging, playful space that balances the weight of heavy topics
• Comfort working in complexity and ambiguity, with the ability to adapt in real time
• Familiarity with intersectional approaches connecting masculinities to age, race, class, disability, and other dimensions of identity

• A feminist with a law background and 15 years of post-qualification experience. 
• A feminist with conflict management qualifications and skills. 
• Women in all theirdiversities. 
• Age diversity. Minorities (ethnic,religious, linguistics in their own context). 
• Expertise in one or more of the following areas of governance: financial management, risk management, and programmatic strategy. 
• Expertise in one or more of the following programmatic areas: urgent situations and urgent actions in support of women’s human rights defenders; feminist philanthropy; holistic protection of African women’s Human Rights Defenders; intersectional movement building; solidarity and support; knowledge leadership; advocacy and agenda setting 

•  Manage registration and onboarding of new members 
•  Maintain communication with members, sharing updates and opportunities 
•  Oversee membership renewals, records, and database (GDPR-compliant) 
•  Draft and send member communications (emails, newsletters, updates) 
•  Support the organisation of members-only events and activities 
•  Monitor engagement and satisfaction levels 
•  Collaborate on integrating new members into the community 
•  Prepare brief reports on membership trends 
•  Participate in monthly meetings and suggest improvements to member engagement strategies 

•  Strong organisational and communication skills 
•  Member-oriented, friendly, and proactive attitude 
•  Interest or experience in community or membership management (not mandatory) 
•  Ability to use spreadsheets and digital tools 
•  Professionalism, reliability, and teamwork skills 
•  Alignment with feminist, inclusive, and intersectional values 
•  Fluency in English (Italian or French is a plus) 
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•  Experience within a growing European NGO 
•  Exposure to EU institutions and international networks 
•  Flexible, fully remote volunteering (with some in-person opportunities in Brussels) 
•  Training, career support, and leadership development opportunities 
•  Access to networking events and internal trainings 
•  Supportive, inclusive community environment 
•  Additional benefits such as psychological support and insurance during in-person activities 
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•  Unpaid volunteer role 
•  Fully remote with flexible hours 
•  Approx. 5 hours per week 
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•  Coordinate onboarding and registration of organisational members 
•  Manage relationships with NGOs, schools, universities, and institutional partners 
•  Maintain a GDPR-compliant membership database 
•  Facilitate communication and engagement with organisational members 
•  Draft tailored updates, reports, and communications 
•  Identify and support collaboration opportunities (events, campaigns, initiatives) 
•  Coordinate organisational participation in EDUXO activities 
•  Monitor engagement and partnership trends through reports 
•  Support governance processes involving organisational members 
•  Collaborate with Partnerships and Advocacy teams to strengthen external relations 
•  Contribute to membership strategy and benefits development 
•  Participate in monthly coordination meetings 
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•  Strong organisational, communication, and relationship-building skills 
•  Interest or experience in partnerships, stakeholder engagement, or NGO relations 
•  Ability to interact professionally with institutions and organisations 
•  Structured, reliable, and collaborative working style 
•  Familiarity with spreadsheets or CRM tools 
•  Alignment with feminist, inclusive, and intersectional values 
•  Motivation to support a youth-led European NGO 
•  Fluency in English (Italian or French is a plus) 
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•  Experience in expanding a European network of partner organisations 
•  Exposure to EU institutions and civil society networks 
•  Flexible, fully remote volunteering with possible in-person activities in Brussels 
•  Training, career support, and leadership development opportunities 
•  Access to networking events and internal trainings 
•  Supportive and inclusive community environment 
•  Additional benefits, including psychological support and insurance for in-person activities 
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•  Unpaid volunteer position 
•  Fully remote with flexible hours 
•  Approx. 5 hours per week 
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•  Oversee and improve internal workflows and operational procedures 
•  Ensure smooth cross-team communication and coordination 
•  Maintain organisational documentation, guidelines, and compliance processes 
•  Support project management for internal and external initiatives 
•  Coordinate deadlines, action plans, and follow-ups across teams 
•  Assist with onboarding and integration of new volunteers 
•  Ensure effective use of organisational tools (Drive, Teams, calendars) 
•  Oversee internal reporting and organisational reviews 
•  Support administrative tasks (documents, templates, forms) 
•  Ensure GDPR compliance and secure data management 
•  Provide operational support to leadership and specialist teams 
•  Participate in coordination meetings and planning processes 
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•  Strong organisational, project management, and problem-solving skills 
•  High attention to detail and ability to manage multiple priorities 
•  Ability to structure, optimise, and streamline processes 
•  Excellent communication and coordination skills 
•  Familiarity with digital organisational tools (training provided if needed) 
•  Collaborative and cross-functional mindset 
•  Reliability, professionalism, and discretion 
•  Alignment with feminist, inclusive, and intersectional values 
•  Fluency in English (Italian or French is a plus) 
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•  Central role in a fast-growing European NGO 
•  Exposure to EU institutions and international networks 
•  Flexible, fully remote volunteering with possible in-person activities in Brussels 
•  Training, career support, and skill development in operations and project management 
•  Access to networking events and internal trainings 
•  Supportive and inclusive community environment 
•  Additional benefits, such as psychological support and insurance for in-person activities 
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•  Unpaid volunteer position 
•  Fully remote with flexible hours 
•  Approx. 5 hours per week 
•