Administrative Assistant
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Women's Aid
- Career category: Admin
- Job type: Job
- Organisation type: Civil Society
- Remote option: No
- Right to work requirements: Right to work required in advance
- Remuneration: Remuneration not disclosed
- Work schedule: Part-time/ Pro-rata
- Length of contract: Not specified
- Deadline: 29/09/2026
- Location: Ireland
The role of the administrative assistant will be to provide administrative support and to carry out reception duties to contribute to the overall smooth administration of the organisation.
The work will be underpinned by the values and principles of the organisation and will consistently promote the strategic goals of Women’s Aid.
Main duties
Main duties
- Working at Women’s Aid reception
- Answering calls, transferring callers to relevant personnel, taking messages and passing them on to relevant personnel and checking voicemail. Maintenance of an excellent telephone manner is required at all times.
- Answering the door to callers, welcoming visitors and dealing with deliveries
- Dealing sensitively with potentially vulnerable callers to the office and on the phone
- Maintaining confidentiality of visitors and callers to Women’s Aid at all times
- Checking email on a regular basis and taking appropriate action, under guidance of the Business Support Manager
- Opening incoming post and date stamping all items, logging them, as appropriate.
- Stamping items for dispatch and logging outgoing post
- Word-processing – produce documents to acceptable standards i.e. letters, notices, memos, etc.
- Printing documents, photocopying and scanning documents
- Arranging stationary and general office supplies orders for the Organisation
- Being a first point of contact for external professionals (maintenance workers, cleaning team etc.) and others carrying out work in the building
- Ensure a clear, detailed handover recorded in the Handover Book for the other reception team member.
- Working collaboratively with the Business Support Manager and Business Support Administrator.
- To perform other duties appropriate to the job as may be assigned from time to time by the Business Support Manager.
Knowledge and skills required
- Computer skills including word processing, email and internet. Experience of Microsoft Office desirable.
- Excellent verbal and written communication skills, particularly answering calls at a busy reception
- Excellent interpersonal skills with a track record of working with members of the public
- Ability to work as part of a team and on own initiative
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