Advice Hub and Sexual Violence Helpline Practitioner x2 (Female Applicants Only)
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Women and Girls Network’s (WGN)
Hybrid- Job type: Job
- Organisation type: Civil Society
- Remote option: Hybrid
- Right to work requirements: Right to work required in advance
- Remuneration: GBP 30,000 GBP-GBP 33,000 GBP / yearly
- Work schedule: Full-time
- Length of contract: Permanent
- Deadline: 08/10/2026
- Location: United Kingdom, London
About the role
This role sits within Women and Girls Network’s Intake Service and provides high-quality, trauma-informed and survivor-led support to women and girls affected by Violence Against Women and Girls (VAWG).
As an Advice Hub & Sexual Violence Helpline Practitioner, you will be a key first point of contact for survivors, providing one-off and short-term support through WGN’s Advice Hub and Sexual Violence Helpline. You will offer practical advice, advocacy, emotional support, risk and needs assessment, and safety planning via telephone and webchat.
You will also contribute to WGN’s Emotional Support & Resiliency programme, provide specialist guidance to professionals, and help ensure the continued development of accessible, survivor-centred services.
Job description
As the Advice Hub & Sexual Violence Helpline Practitioner, you will:
- Deliver one-off and short-term support, advocacy, information and safety planning to survivors via telephone and webchat.
- Undertake risk and needs assessments and respond appropriately to safeguarding concerns.
- Deliver structured emotional support sessions for survivors of sexual violence.
- Provide specialist advice and consultation to professionals supporting survivors of VAWG.
- Support survivors to understand their rights, options and available services.
- Work within an intersectional, feminist, anti-oppressive and trauma-informed framework.
- Contribute to the effective delivery, development and promotion of the Advice Hub and Sexual Violence Helpline services.
- Maintain accurate records, monitoring information and partnership relationships to support high-quality service delivery.
Closing date and interviews
This vacancy will close at 23:59pm on Thursday 8 October 2026. Interviews will take place shortly thereafter, and shortlisted candidates will be notified of the arrangements.
We encourage early applications, as we reserve the right to close the vacancy before the advertised closing date should we receive a high volume of applications or identify a suitable candidate.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
Commitment to Equity and Inclusion
We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.
WGN is an equal opportunities employer.
Exemption
This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.
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