Program Coordinator
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Women and Mentoring (WAM)
- Career category: Programme/ Project design & management
- Job type: Job
- Experience level: Other (specified in job description)
- Organisation type: Civil Society
- Remote option: No
- Right to work requirements: Right to work required in advance
- Remuneration: Remuneration not disclosed
- Work schedule: Part-time/ Pro-rata
- Length of contract: Temporary/ Fixed-term
- Deadline: 08/06/2026
- Location: Australia
About Women and Mentoring (WAM):
Women and Mentoring (WAM) is a not-for-profit organisation supporting cisgender and transgender women and non-binary people who are in contact with the legal system.
Women and Mentoring (WAM) is a not-for-profit organisation supporting cisgender and transgender women and non-binary people who are in contact with the legal system.
We deliver a mentoring program that connects participants with trained volunteer mentors providing trauma-informed, strengths-based support to strengthen safety, connection and stability. Alongside mentoring, WAM works to shift systems and narratives affecting criminalised women through lived experience advocacy, creative projects and community-building initiatives that centre voice, visibility and systemic change.
Key Responsibilities:
- Participant Intake & Assessment: Oversee intake processes for participants, including eligibility and needs assessments; provide warm referrals to appropriate community services; support participants to strengthen safety, stability and engagement with supports.
- Mentor Coordination: Support recruitment, screening, and onboarding of volunteer mentors; Strengthen mentor capability through training, professional development, support and supervision.
- Mentoring Delivery: Coordinate a blended caseload of approximately 12-15 active mentoring matches, facilitating matching, goal-setting, and structured reviews; provide consistent support to mentors and participants across metro and regional contexts; and ensure mentoring relationships are delivered using trauma-informed, strengths-based practice.
- Stakeholder Engagement: Develop and strengthen referral pathways by building and maintaining relationships with key agencies; Promote WAM’s mentoring model within local service systems and networks.
- Reporting & Organisational Contribution: Maintain accurate case management records and contribute to program evaluation and reporting requirements, demonstrating the impact of WAM’s work; Support continuous improvement through reflection and feedback that strengthens organisational learning and impact; Contribute to effective and consistent program operations across delivery modes.
About You:
You are a warm, approachable and highly professional individual, deeply committed to supporting vulnerable women with dignity, respect, and without judgment. You bring strong emotional intelligence and well-developed boundary management skills, allowing you to remain calm, resilient, and solution-focused in high-pressure situations.
You thrive in collaborative environments, contributing a proactive mindset and a natural ability to positively influence others, helping to create safe, empowering outcomes for the people you support.
We are seeking someone who can confidently step into a fast-paced, relationship-driven role supporting individuals with complex and intersecting needs. You have experience working with women and non-binary people impacted by the legal system and understand the importance of consistent, trust-based support.
You will also demonstrate:
- Experience managing a caseload within community, justice, or human services settings
- Strong capability to develop and maintain referral pathways and stakeholder relationships
- Experience in intake, assessment, and risk-informed decision-making
- Sound understanding of trauma-informed and strengths-based practice
- Excellent interpersonal skills, with the ability to build trust and rapport quickly
- Strong digital literacy, including experience with case management systems and online platforms
- Highly developed organisational skills, with the ability to manage competing priorities
- The ability to work autonomously while contributing to a collaborative team environment
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