Digital and Communications Lead

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QUEERCIRCLE

  • Career category: Comms/ Digital/ Media
  • Job type: Job
  • Organisation type: Civil Society
  • Remote option: No
  • Right to work requirements: Right to work required in advance
  • Remuneration: GBP 35,000 GBP-GBP 40,000 GBP / yearly
  • Work schedule: Full-time
  • Length of contract: Temporary/ Fixed-term
  • Deadline: 12/04/2026
  • Location: United Kingdom
LGBTQI+ rights/ SOGIESC
ABOUT QUEERCIRCLE
  • QUEERCIRCLE is an LGBTQ+ -led charity working at the intersection of arts, health, and social action. Founded in 2016 in response to the loss of queer spaces across London, the organisation formalised as a charity in 2021 and opened its first physical space in the Design District in 2022. Since then, QUEERCIRCLE has evolved into a growing ecology of artists, health practitioners, researchers, organisers, and community groups committed to systemic change.
KEY RESPONSIBILITIES

Strategic Digital Leadership
  • Develop and deliver an integrated digital communications strategy aligned with QUEERCIRCLE’s mission, values, and long-term sustainability.
  • Provide strategic leadership on audience development, digital engagement, and organisational visibility.
  • Establish success metrics and evaluation frameworks to measure reach, engagement, participation, and impact.
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Website & Digital Platform Development
  • Lead the strategic evolution of the QUEERCIRCLE website from a signposting platform into an active, community-centred digital space.
  • Oversee development of a digital library and knowledge hub under QUEERCIRCLE’s Community Knowledge pillar, supporting access to resources, research, and community learning.
  • Shape user journeys that support deeper engagement, accessibility, and participation.

Communications & Cultural Voice
  • Shape and steward QUEERCIRCLE’s voice across all communications, ensuring clarity, accessibility, and alignment with our values.
  • Oversee content planning and delivery across digital platforms, email, press, and print.
  • Lead storytelling that communicates organisational practice, social impact, and community knowledge.

Audience Growth & Engagement
  • Develop strategies to expand and deepen engagement with diverse audiences locally, nationally, and internationally.
  • Use data insights and digital tools to understand audience behaviour and strengthen participation.
  • Foster meaningful online engagement through dialogue, artist-led content, and community contributions.

Queer Matter & Ethical Commerce Communications
  • Support the digital presence and storytelling for Queer Matter as an extension of QUEERCIRCLE’s mission.
  • Develop communications that centre artists, ethical production, and community benefit.
  • Support online journeys that enable discovery and purchasing while maintaining mission integrity.

Fundraising & Supporter Engagement
  • Work with the development team to strengthen digital pathways for donations and supporter engagement.
  • Develop storytelling and impact communications that demonstrate the value of supporting QUEERCIRCLE’s work.
  • Support digital stewardship and long-term relationship-building with supporters.

Press & Cultural Profile
  • Build relationships with arts and culture, health, political and LGBTQ+ media to raise QUEERCIRCLE’s profile.
  • Identify opportunities for thought leadership and cultural influence.
  • Support strategic partnerships that extend reach and align with organisational values.

Collaboration & Capacity Building
  • Work across teams to ensure alignment between programming, community engagement, and digital output.
  • Support staff, artists, and collaborators in contributing to digital storytelling and knowledge sharing.
  • Develop systems and workflows that support sustainable communications practices.

PERSON SPECIFICATION
    • Minimum 5 years experience in senior digital communications or cultural communications leadership roles.
    • Demonstrated success developing digital strategies that deepen engagement, participation and income generation.
    • Strong IT skills, particularly Adobe Suite (Photoshop, InDesign, Premiere)
    • Excellent copywriting skills, adapting style to suit audience
    • Experience overseeing website development, content architecture, and user experience.
    • Experience with e-commerce platforms or mission-led retail initiatives.
    • Exceptional editorial judgement and storytelling skills.
    • Commitment to LGBTQ+ equity, intersectionality, and community-led cultural practice.

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