Membership Lead (Individuals)
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Eduxo - European Network for Democracy and Equality
Remote (global)- Career category: Logistics/ Procurement, Monitoring & Evaluation /MEAL, Research/ Data analysis
- Job type: Volunteering
- Experience level: Not specified
- Organisation type: Civil Society
- Remote option: Remote (global)
- Right to work requirements: Anyone can apply
- Remuneration: Volunteer position (unpaid)
- Work schedule: Part-time/ Pro-rata
- Location: Belgium, Brussels
EDUXO – European Network for Democracy & Equality – is seeking a proactive and organised Membership Manager (Individuals) to manage and expand its individual membership base across Europe. This volunteer role plays a key part in strengthening the organisation’s community, governance, and long-term sustainability by ensuring members feel engaged, informed, and valued.
Role Overview
The Membership Manager is responsible for overseeing the full member journey, from onboarding to engagement. Working closely with the Membership Lead, Community Manager, HR team, and President, the role supports the development of an active and inclusive community aligned with EDUXO’s feminist and youth-led mission.
The Membership Manager is responsible for overseeing the full member journey, from onboarding to engagement. Working closely with the Membership Lead, Community Manager, HR team, and President, the role supports the development of an active and inclusive community aligned with EDUXO’s feminist and youth-led mission.
Key Responsibilities
- Manage registration and onboarding of new members
- Maintain communication with members, sharing updates and opportunities
- Oversee membership renewals, records, and database (GDPR-compliant)
- Draft and send member communications (emails, newsletters, updates)
- Support the organisation of members-only events and activities
- Monitor engagement and satisfaction levels
- Collaborate on integrating new members into the community
- Prepare brief reports on membership trends
- Participate in monthly meetings and suggest improvements to member engagement strategies
Main Activities
Tasks may include onboarding processes, engagement campaigns, newsletters, event coordination, and supporting governance processes where members participate in decision-making. The role also focuses on strengthening community belonging and increasing membership value.
Tasks may include onboarding processes, engagement campaigns, newsletters, event coordination, and supporting governance processes where members participate in decision-making. The role also focuses on strengthening community belonging and increasing membership value.
Requirements
- Strong organisational and communication skills
- Member-oriented, friendly, and proactive attitude
- Interest or experience in community or membership management (not mandatory)
- Ability to use spreadsheets and digital tools
- Professionalism, reliability, and teamwork skills
- Alignment with feminist, inclusive, and intersectional values
- Fluency in English (Italian or French is a plus)
What EDUXO Offers
- Experience within a growing European NGO
- Exposure to EU institutions and international networks
- Flexible, fully remote volunteering (with some in-person opportunities in Brussels)
- Training, career support, and leadership development opportunities
- Access to networking events and internal trainings
- Supportive, inclusive community environment
- Additional benefits such as psychological support and insurance during in-person activities
Conditions
- Unpaid volunteer role
- Fully remote with flexible hours
- Approx. 5 hours per week
Application Process
Please click on APPLY for more details on the Application Process.
Please click on APPLY for more details on the Application Process.
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