Senior HR Operations Specialist
|
CARE
- Career category: Human Resources (HR)
- Job type: Job
- Experience level: 5-10 years
- Organisation type: Civil Society
- Remote option: No
- Right to work requirements: Right to work required in advance
- Remuneration: Remuneration not disclosed
- Work schedule: Full-time
- Length of contract: Temporary/ Fixed-term
- Location: Kenya
Who We Are:
As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people globally. We do this by focusing on our mission and vision, and the values of equality and excellence that guide our organization. We seek dedicated individuals who align with our mission and are passionate about making it a reality by collaborating with others, embracing learning and innovation, and delivering results.
What You will Do
As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people globally. We do this by focusing on our mission and vision, and the values of equality and excellence that guide our organization. We seek dedicated individuals who align with our mission and are passionate about making it a reality by collaborating with others, embracing learning and innovation, and delivering results.
What You will Do
- Transform HR Data into Strategic Insights
- Lead the rollout of global People & Culture dashboards that give leadership the insights they need to make better decisions
- Coordinate data collection across Country Offices, ensuring quality, consistency, and timely delivery
- Spot trends, flag issues, and translate complex data into clear, actionable intelligence for HRBPs and senior leaders
Drive Global Handbook Harmonization
- Take end-to-end ownership of our employee handbook alignment project—a critical initiative touching every employee globally
- Manage the delicate balance between global consistency and local adaptation, tracking deviations and ensuring nothing falls through the cracks
- Act as the central coordination point for Country Offices, keeping the project on track and escalating risks before they become problems
Strengthen People & Culture Delivery
- Coordinate implementation of employee engagement initiatives, talent management programs, and Employee Assistance Programs (EAPs) across regions
- Ensure initiatives don't just launch—they land well, with clear tracking and measurable progress
- Support Employee Relations Excellence
- Bring structure to ER case management through robust tracking, documentation, and timeline management
- Support fact-finding and investigation processes where your skills align, working closely with HRBPs
Required Qualifications:
- Bachelor's Degree preferably in Human Resource Management, Business Administration or similar field
- Minimum five (5) years’ experience in general HR management in a similar role.
- Demonstrated ability to work in multi-cultural situations
- Proven ability to handle challenging work load
Cross-cultural experience, understanding and sensitivity;
- Excellent interpersonal and written and oral communication skills;
- Experience supporting HR data collection, reporting, or dashboards
- Familiarity with employee handbook development, policy alignment, or HR compliance processes
- Demonstrated ability to manage projects, including planning, coordination, tracking, and delivery against timelines.
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