Housing Case Worker

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Wellsprings for Women Inc

  • Career category: Programme/ Project design & management
  • Job type: Job
  • Experience level: Other (specified in job description)
  • Organisation type: Civil Society
  • Remote option: No
  • Right to work requirements: Right to work required in advance
  • Remuneration: Not Disclosed
  • Work schedule: Part-time/ Pro-rata
  • Length of contract: Temporary/ Fixed-term
  • Deadline: 15/01/2026
  • Location: Australia
Gender-based violence (GBV) Movement building

The Housing Case Worker is responsible for providing support to women and children who are experiencing homelessness or at risk of homelessness due to family violence. The Housing Case Worker will work closely with clients and Specialist Family Violence Practitioners to develop and implement individualised support plans that address their housing needs and help them achieve their goals.

Main tasks include:

  • Conduct assessments of clients' housing needs and develop individualised support plans.
  • Provide practical support to clients in securing and maintaining housing, including assistance with applications, referrals, and advocacy.
  • Explore innovative, culturally appropriate and curated housing options as alternative to existing systems and services.
  • Work collaboratively with other service providers to ensure clients receive comprehensive support.
  • Provide psycho-social support to clients and help them build their capacity to manage their housing situation.
  • Maintain accurate and up-to-date client records and reports.
  • Participate in team meetings and contribute to the development of service delivery strategies.
  • Attend relevant training and professional development opportunities.
  • Ensure that Wellsprings’ reporting and compliance requirements are met and up to date.

Qualifications

  • Tertiary qualifications in social sciences.

Experience and Knowledge and Skills & competencies

  • Empathy, compassion, clear decision making, passion to breakthrough complex barriers and make a difference.
  • Experience in maintaining partnerships and establishing collaboration with services.
  • Understanding of the family violence and housing sectors in Victoria.
  • Capacity to advocate for members of disadvantaged communities.
  • Capacity or ability to speak community language(s) is strongly desired.
  • Demonstrated knowledge of relevant Microsoft Office packages.
  • Understanding of feminist frameworks.
  • Proven ability and understanding of particular issues that affect migrant and refugee women especially women impacted by family violence, CALD women and women with disabilities.
  • Full understanding of intersectionality and trauma informed practice.
  • Awareness of Workplace health and safety.
  • Time management and ability to manage competing demands.
  • The ability to be able to respond to victim survivors at the point of crisis.
  • Proven ability to work with less supervision and with a team.
  • Well-developed interpersonal skills and emotional intelligence.
  • Demonstrated resourcefulness and ability to take initiative and think outside the box.
  • Excellent negotiation and communication skills.
  • Agility and ability to adapt to changing circumstances.

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