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- Career category: Programme/ Project design & management
- Job type: Job
- Humanitarian or Development: Development
- Experience level: Not specified
- Organisation type: Research
- Remote option: No
- Right to work requirements: Right to work required in advance
- Remuneration: £31,396 GBP-£36,023 GBP / yearly
- Work schedule: Full-time
- Length of contract: Permanent
- Deadline: 30/08/2023
- Location: United Kingdom, Manchester
Education
Gender-based violence (GBV)
To assign and manage cases that are reported to the University from point of reporting to final resolution.
To undertake detailed, specialised casework related primarily to reports made via our Report and Support system. This will be on a one-to-one basis and delivered via various methods as appropriate including telephone, email, live chat, video calling and in-person.
Be the primary point of contact with students and staff who report cases to the University.
Lead on and be a specialist in cases around sexual violence, domestic violence, and stalking, supporting the victim/ survivor to make informed choices.
Manage risk and the needs of the victim/ survivor.
To take on cases when required in other areas of reporting including bullying and harassment, racism and hate crime.
Responsibility for ensuring compliance in casework records and appropriately flagging issues/ trends of concerns.
Work with other parts of the University such as the schools, Students’ Union, accommodation providers, Counselling and well-being, Human Resources and the Quality and Enhancement Office to manage and coordinate cases that have been assigned to you.
Develop and maintain symbiotic relationships with specialised external agencies and the police.
Assist with the analysis of data and reports to senior University Committees.
To coordinate relevant campaigns that are rooted in evidence.
To manage the team when the Team manager is not available.
To sit on panels when necessary and co-ordinate University panels for formal processes.
To assist in the promotion of reporting routes University-wide.
To sit on any relevant external committees or groups as appropriate.
To advocate and offer advice to the University community on issues of Inclusion & Diversity as appropriate.
Assisting in the development of policy, guidance and processes in the area.
In addition, the post holder will have responsibility for:
Performing any other duties appropriate to the grade as may be required by the Case Management Team Manager and other members of the senior management team.
Engaging with the University’s commitment to put our students first and deliver services which are customer orientated, represent value for money and contribute to the financial and environmental sustainability of the University when undertaking all duties and aspects of the role.
Complying with the personal health and safety responsibilities specified in the University Health and Safety policy.
Promoting inclusion and diversity for students and staff and sustaining an inclusive and supportive study and work environment by University policy.
Providing cross-Institutional support, ensuring that departmental barriers are not an obstacle in carrying out duties on behalf of all Student Success, Administration and Support Services.
Please note that it is a condition of this post that you can take part in student services work between 8 am and 8 pm and that may include weekend and evening working and beyond core hours. The Team provide services across any campus location, so colleagues are expected to work at different University buildings including MediaCityUK
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