Ecosystem Coordinator (Homabay and Migori)

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Tiko

Remote (local)
  • Job type: Job
  • Experience level: 0-5 years
  • Organisation type: Civil Society
  • Remote option: Remote (local)
  • Right to work requirements: Right to work required in advance
  • Remuneration: $197,266 USD-$246,583 USD / monthly
  • Work schedule: Full-time
  • Length of contract: Temporary/ Fixed-term
  • Location: Kenya
Sexual & reproductive rights (SRHR) Health
About Tiko
Tiko inspires futures where girls and young women take charge of their sexual and reproductive choices, with the freedom to shape their lives. Founded in 2014, Tiko is an African nonprofit organization that enhances the potential and fosters the resilience of adolescent girls and young women (AGYW) in Sub-Saharan Africa by addressing the critical “Triple Threat”: early pregnancy, HIV, and sexual and gender-based violence (SGBV). Tiko has developed its own unique girl-centric technology platform to unite an ecosystem of existing, established partners to provide an environment enabling girls to choose when, where and how they meet their health and wellbeing needs. Leveraging this technology-enabled, community-driven approach, Tiko collaborates with local and national health systems to drive sustainable, transformative change. Tiko operates in seven countries including Kenya, Ethiopia, Uganda, Burkina Faso, South Africa, Zambia and Nigeria.

We are looking for two Ecosystem Coordinators based in Homabay and Migori, Kenya.

The Job
The Ecosystem Coordinator will work closely with all actors across Tiko Ecosystems to tackle any first-line non-technical questions they may have. You and your team will also visit ecosystems across the country to do regular in-person checkups with actors.

You'll also be responsible for:
  • Responding to questions asked by actors across ecosystems via phone, internet and other sources. You'll solve any issues within your capabilities and escalate any other issues to the right internal team. 
  • Ensuring that branding has been done correctly at each actor, and providing support where you identify compliance issues.
  • Coordinating activities with other field teams to ensure work runs smoothly and effectively. 
  • Identifying, preventing and responding to, and mitigating any kind of fraud in any ecosystem that you work in. This will involve flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures. 
  • Mapping and setting up new Tiko ecosystems and finding and contracting all new actors 

About you
You are tech-savvy and proficient in mobile, messaging and the use of applications. You have brilliant interpersonal skills and can work well in a team. You're a problem solver, who has the ability to innovate and improve the way that work is done. 

Requirements
  • You are currently based in Homabay and Migori, Kenya (mandatory)
  • A degree or relevant working experience in a similar field.
  • Experience in Mental Health, HIV, and Sexual Reproductive Health (SRH) programming, whether in clinical or program settings.
  • 2-3 years of working experience in a similar area.
  • Salesforce experience is a plus.
  • You are approachable and work well in a team.

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