Public Training Associate

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Trevor Project

Remote (local)
  • Career category: Programme/ Project design & management
  • Job type: Job
  • Experience level: 0-5 years
  • Organisation type: Civil Society
  • Remote option: Remote (local)
  • Right to work requirements: Right to work required in advance
  • Remuneration: $30 USD / hourly
  • Work schedule: Full-time
  • Length of contract: Temporary/ Fixed-term
  • Location: United States 
LGBTQI+ rights/ SOGIESC
About Trevor:

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We’ve been saving lives every day for over 25 years.

Summary: 
This is a temporary role anticipated to last for 9 months. This role will  support the delivery of training programs that advance Trevor’s mission and public education efforts. This role assists in preparing for and facilitating virtual and in-person trainings, maintains and updates training materials, and supports operational tasks such as organizing inquiries and coordinating logistics. Working closely with teammates and cross-functional partners, the Associate applies a learner’s mindset, demonstrates attention to detail, and communicates proactively to support team goals. This is an ideal role for someone eager to grow their facilitation skills, contribute to impactful educational programming, and develop a deeper understanding of public training and LGBTQ+ advocacy work.


Roles and Responsibilities:

  • Support updates to training materials by incorporating current best practices and new content
  • Help prepare training content, facilitator guides, scripts, and slide decks for public-facing presentations
  • Track incoming public training requests and support scheduling, organization, and documentation
  • Collect and input training data to support metric tracking and reporting
  • Collaborate with teammates and cross-functional partners to support training operations and consistency
  • Share ideas for improving training materials and delivery formats
  • Coordinate logistical needs for trainings, including travel planning and materials preparation
  • Support responses to partner inquiries via shared inboxes and other communication platforms
  • Demonstrate fair, ethical, and equitable business practices
  • Learn eagerly, share knowledge appropriately, and improve continuously
  • Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines
  • Work, communicate, and collaborate effectively with others
  • Demonstrate attention to detail and accuracy in all work
  • Demonstrate a commitment to fostering and maintaining an environment of belonging 
  • Other relevant duties and responsibilities as assigned

Minimum Qualifications:

  • 1+ year of experience in facilitating engaging workshops, role-plays, and other interactive training activities - may be in professional, volunteer, academic, or community based settings
  •  Demonstrated knowledge and understanding of LGBTQ+ issues, including the unique challenges faced by LGBTQ+ youth
  • Familiarity with crisis management protocols
  • Demonstrated ability to train a variety of learners with different learning styles, applying skills in training specifically for Crisis Services
  • Demonstrated commitment to staff wellness, with a trauma-informed approach, recognizing and addressing the unique challenges and stressors that volunteers face in crisis intervention work
  • A quiet, private work environment with high-speed dedicated broadband internet access (minimum 10Mb down/5Mb up)
  • Proficiency in: 
- Public speaking and facilitation 
- Proficiency in spoken and written English

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