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 About Galop
Galop is the UK’s LGBT+ anti-abuse charity. Founded in 1982, we have been championing the needs and protecting the safety of the LGBT+ community for nearly 40 years

Responsibilities
Providing advice, advocacy and support to LGBT+ victims/ survivors, which will include:
 Supporting, advising and advocating for a caseload of LGBT+ people who have faced domestic abuse.
 Ensuring your approach to contact with clients is trauma-informed, empowerment-based and person-centred.
 Providing information, advice and support to enable clients to make informed choices and meet their individual needs.
 Assisting victims/survivors in dealing with the diverse impacts of harm and abuse (safety, emotional, social, financial, or practical).
 Assisting/supporting clients in navigating the criminal/civil justice systems, ensuring they are aware of their rights and options.  Maintaining professional boundaries at all times and ensuring that clients understand the remit of the service.
 Advocating to increase safety and reduce risk, including carrying out risk assessments, safety planning with clients, referring high risk cases to MARAC and support with the criminal and civil justice systems.

Partnership working
 Providing appropriate referrals/signposting to other agencies including, housing, welfare, counselling and other support services.
 Maintaining positive working relationships with key agencies and Galop partners, including attending internal/external meetings.
 Working with agencies to safeguard victims and survivors, keeping them informed of relevant changes to a client’s situation

Monitoring and evaluation
 Ensuring all client records are maintained and treated in confidence, according to Galop policies and GDPR legislation 
 Keeping accurate records of work undertaken with clients in line with Galop’s policies and funder agreements 
 Assist collecting monitoring data and client feedback for reports 

General 
 Understanding of and commitment to inclusive working with LGBT+ clients from diverse backgrounds 
 Acting in accordance with Galop policies, procedures and ethos 
 
Experience and knowledge ) 
Experience of delivering support services to survivors of domestic abuse
Knowledge of safety issues in relation to domestic abuse victims/survivors, including risk assessment and safety planning
Knowledge of LGBT+ experiences, with a clear understanding of the needs of LGBT+ victims and survivors of abuse and violence
Understanding of safeguarding best practice in a support environment, including both children and adults-at-risk
 Experience of delivering to targets
Strong understanding of discrimination and intersectionality 
Skills Ability to work collaboratively across the team
Ability to problem solve and think creatively E Ability to maintain a busy caseload, work under pressure, and prioritise your workload 
Ability to provide a person-centred support to empower clients subjected to violence & abuse
Ability to empower clients with the knowledge and assistance to gain control over their lives E IDVA qualification