Head of Policy & Survivor Services
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Women's Aid
Hybrid- Career category: Advocacy/ Policy
- Job type: Job
- Experience level: Other (specified in job description)
- Organisation type: Civil Society
- Remote option: Hybrid
- Right to work requirements: Right to work required in advance
- Remuneration: £57,000 GBP / yearly
- Work schedule: Full-time
- Length of contract: Permanent
- Deadline: 07/08/2025
- Location: United Kingdom
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Head of Policy & Survivor Services role:
The Head of Policy & Survivor Services will lead and manage two aligned teams - Policy and Survivor Services. This will include ensuring the Policy team drives a VAWG sector-focused agenda underpinned by current, evidence-based research that strengthens and supports Women’s Aid’s strategic direction, and ensuring a clear, strategic programme of work to deliver local influencing to the benefit of members and to generate income. They will also be responsible for overseeing the delivery of a Survivor Services function that provides assessment of survivor-facing services, direct support and advice to survivors, and the alignment of opportunities to gain insight through survivor voice.
Key duties and responsibilities of the Head of Policy & Survivor Services:
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Head of Policy & Survivor Services role:
The Head of Policy & Survivor Services will lead and manage two aligned teams - Policy and Survivor Services. This will include ensuring the Policy team drives a VAWG sector-focused agenda underpinned by current, evidence-based research that strengthens and supports Women’s Aid’s strategic direction, and ensuring a clear, strategic programme of work to deliver local influencing to the benefit of members and to generate income. They will also be responsible for overseeing the delivery of a Survivor Services function that provides assessment of survivor-facing services, direct support and advice to survivors, and the alignment of opportunities to gain insight through survivor voice.
Key duties and responsibilities of the Head of Policy & Survivor Services:
- To support the integration and strategic connection between the Policy and Survivor Services teams, and others across the organisation, ensuring a clear focus on income generation and quality.
- To lead on and champion the role of Policy and Practice in providing an evidence-based challenge to wider societal awareness and perceptions about domestic abuse, giving survivor and member voice primacy.
- To work closely with the Head of Membership, Research & Evaluation to engage Member Organisations in key policy initiatives that support their resilience and sustainability and champion the role of Domestic Abuse specialist services.
- To ensure that Policy activities are grounded in what is learnt from survivor voice.
- To represent the organisation at key events and opportunities to influence and shape public policy, ensuring that WAFE remains a relevant and influential voice in the drive to improve the visibility and protection of survivor need.
- To support the Safeguarding Lead to undertake her cross organisational duties and responsibilities, reporting directly to the Safeguarding and Standards Committee.
- To attend the Safeguarding Working Group on behalf of the Policy function and support the Survivor Services Manager in their role as Deputy Safeguarding lead.
- To build, lead, mentor, and inspire a high-performing team, fostering a collaborative and innovative culture
What we are looking for in our Head of Policy & Survivor Services:
- Experience of working across the process of policy change in the UK governmental system
- Experience of giving evidence at select committee or equivalent level / and or in court setting.
- Experience of managing a multi-disciplinary team or project to successful conclusion.
- Experience of using research and evaluation techniques and material to inform and evaluate outcomes and impact.
- Fully computer literate
- Interest in, knowledge of, and commitment to the VAWG sector.
- Has undertaken or is willing to undertake Safeguarding training to an intermediate level.
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