First Contact Navigator
|
Cambridge Rape Crisis Centre
- Career category: Admin
- Job type: Job
- Experience level: Not specified
- Organisation type: Civil Society
- Remote option: No
- Right to work requirements: Nationals-only contract
- Remuneration: £25,206 GBP / yearly
- Work schedule: Full-time
- Length of contract: Temporary/ Fixed-term
- Deadline: 12/06/2025
- Location: United Kingdom, Cambridge
About us
Cambridge Rape Crisis Centre (CRCC) is a local specialist sexual violence organisation providing emotional, therapeutic and advocacy support services for women and girls across Cambridgeshire who have been subjected to all forms of sexual violence, no matter when the abuse occurred.
We are a feminist organisation. Feminism informs our charity's ethos, activities and the way our services are delivered.
We fundamentally believe women and girls. The principles of being confidential, non-directional (letting survivors make their own choices) and non-judgemental underpin all our services. We believe survivors are experts in their own healing.
Cambridge Rape Crisis Centre (CRCC) is a local specialist sexual violence organisation providing emotional, therapeutic and advocacy support services for women and girls across Cambridgeshire who have been subjected to all forms of sexual violence, no matter when the abuse occurred.
We are a feminist organisation. Feminism informs our charity's ethos, activities and the way our services are delivered.
We fundamentally believe women and girls. The principles of being confidential, non-directional (letting survivors make their own choices) and non-judgemental underpin all our services. We believe survivors are experts in their own healing.
Post details
We are recruiting a First Contact Navigator to support the smooth delivery of our support services for survivors by ensuring all referrals received by CRCC are managed sensitively and efficiently. The Navigator will act as the first point of contact for survivors and referrers alike and play a key role in ensuring those accessing support are able to do so in a way that is safe and meets their individual needs.
We are recruiting a First Contact Navigator to support the smooth delivery of our support services for survivors by ensuring all referrals received by CRCC are managed sensitively and efficiently. The Navigator will act as the first point of contact for survivors and referrers alike and play a key role in ensuring those accessing support are able to do so in a way that is safe and meets their individual needs.
The Navigator will support survivors and/or their parents and carers through an initial risk and needs-led assessment process, ensuring the organisation has a good awareness of their circumstances. They will demonstrate a high level of empathy and care, offering initial support, information and advice to survivors and meeting any immediate needs prior to allocating individuals for ongoing support.
This post is part of a countywide ISVA team providing a pro-active service to children, young people and adult survivors of sexual violence and abuse, within and outside of the Criminal Justice System.
Please note: It is an occupational requirement that the post holder is female, in line with the Equality Act 2010, Schedule 9, Part 1, Paragraph 1.
Please note: It is an occupational requirement that the post holder is female, in line with the Equality Act 2010, Schedule 9, Part 1, Paragraph 1.
Role Title: First Contact Navigator
Hours: 35 hours per week (full time) per week, Monday to Friday
Location: Cambridge, with some travel required across Cambridgeshire and Peterborough
Post coverage: Cambridgeshire and Peterborough
Salary: £25,206 per annum
Contract: Fixed term contract to 31 March 2026 (possible extension dependent on funding)
Hours: 35 hours per week (full time) per week, Monday to Friday
Location: Cambridge, with some travel required across Cambridgeshire and Peterborough
Post coverage: Cambridgeshire and Peterborough
Salary: £25,206 per annum
Contract: Fixed term contract to 31 March 2026 (possible extension dependent on funding)
CRCC is committed to equality and inclusivity as an employer and opposes discrimination in everything we do. We especially welcome applications from Black, racially minoritised and LGBTQIA+ women.
CRCC also welcomes applications from those who have used our services but we ask that you wait 12 months after finishing receiving support from CRCC before applying for paid or volunteer roles.
*When clicking on “Apply”, you will be redirected to the original job announcement and details
*There are individuals who may use GenderJobs.org name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. GenderJobs.org does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. If you suspect that you have been a victim of fraud from someone pretending to be GenderJobs.org, please contact us at [email protected]