Independent Sexual Violence Advocate (ISVA) Manager
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Women and Girls Network’s (WGN)
Hybrid- Career category: Programme/ Project design & management
- Job type: Job
- Experience level: 0-5 years
- Organisation type: Civil Society
- Remote option: Hybrid
- Right to work requirements: Anyone can apply
- Remuneration: £38,000 GBP-£42,000 GBP / yearly
- Work schedule: Full-time
- Length of contract: Permanent
- Deadline: 22/04/2025
- Location: United Kingdom, London
Women and Girls Network (WGN)
Women and Girls Network (WGN) is a pan-London charity which supports women and girls affected by all forms of gender-based violence. WGN’s services provide a holistic, integrated healing journey which promotes total, sustainable recovery, supporting women and girls who have survived so they can thrive.
Primary Job Purpose
• Operational and Case Management: Oversee the day-to-day management of WGN’s Core Independent Sexual Violence Advocacy (ISVA) service, including managing referrals, waiting lists, and case allocation processes. Provide line and case management for the Core ISVA team, ensuring advocates receive the support needed for high-quality service delivery that exemplifies WGN’s ethos and values.
• Safeguarding and Case Management Support: Ensure all safeguarding matters are addressed in line with organisational policies and procedures. Oversee and provide continuous case management support for the ISVA team, coordinating regular case management meetings that include complex casework.
• Policy and Practice Development: Collaborate with the ISVA team and Head of Service to develop policies, procedures, and practices that maintain and enhance a safe, high-quality, empowering, and innovative service rooted in WGN’s intersectional framework and Holistic Empowerment Recovery (HER) Model.
• Data Collection and Reporting: Support the effective collection and presentation of data for funding reports, research, capturing unmet needs, and identifying trends and gaps in service provision.
• Service Initiatives and Partnerships: Collaborate with the Head of Service to develop service initiatives and partnerships that advance survivor-led institutional change, including within the criminal justice system.
Knowledge & Experience
Minimum of 2 years’ experience providing support to survivors of Gender Based Violence/ Sexual Violence or similar. (e.g. ISVA, IDVA, Case Worker, Support Worker).
Minimum of 2 years’ experience managing and leading staff (e.g. Team Manager/ Team Leader or Senior Role) and Operational Service Management including service development.
Completed or working towards completing recognised ISVA/ IDVA Manager Training.
Experience of working in partnership with a range of agencies such as Police, Social Care, Mental Health Teams, GPs and Educational Professionals.
Demonstrable experience removing barriers for women from diverse communities in disclosing sexual violence and accessing support.
Working knowledge of policy, legislation and services relevant to survivors of sexual violence, relating to the criminal justice system
Experience of conducting and assessing and managing risk, safety planning and following case management procedures using CRM systems.
Experience of organising and prioritising a complex workload, managing multiple work priorities.
Working knowledge and understanding of safeguarding legislation and practice, with experience in roles such as Designated Safeguarding Lead/Safeguarding Champion.
Knowledge and understanding of the GDPR principles and working practices that apply to Sexual Violence Services.
Experience in developing and embedding Survivor Voice through Service User Involvement processes to shape service development and design.
Women and Girls Network (WGN) is a pan-London charity which supports women and girls affected by all forms of gender-based violence. WGN’s services provide a holistic, integrated healing journey which promotes total, sustainable recovery, supporting women and girls who have survived so they can thrive.
Primary Job Purpose
• Operational and Case Management: Oversee the day-to-day management of WGN’s Core Independent Sexual Violence Advocacy (ISVA) service, including managing referrals, waiting lists, and case allocation processes. Provide line and case management for the Core ISVA team, ensuring advocates receive the support needed for high-quality service delivery that exemplifies WGN’s ethos and values.
• Safeguarding and Case Management Support: Ensure all safeguarding matters are addressed in line with organisational policies and procedures. Oversee and provide continuous case management support for the ISVA team, coordinating regular case management meetings that include complex casework.
• Policy and Practice Development: Collaborate with the ISVA team and Head of Service to develop policies, procedures, and practices that maintain and enhance a safe, high-quality, empowering, and innovative service rooted in WGN’s intersectional framework and Holistic Empowerment Recovery (HER) Model.
• Data Collection and Reporting: Support the effective collection and presentation of data for funding reports, research, capturing unmet needs, and identifying trends and gaps in service provision.
• Service Initiatives and Partnerships: Collaborate with the Head of Service to develop service initiatives and partnerships that advance survivor-led institutional change, including within the criminal justice system.
Knowledge & Experience
Minimum of 2 years’ experience providing support to survivors of Gender Based Violence/ Sexual Violence or similar. (e.g. ISVA, IDVA, Case Worker, Support Worker).
Minimum of 2 years’ experience managing and leading staff (e.g. Team Manager/ Team Leader or Senior Role) and Operational Service Management including service development.
Completed or working towards completing recognised ISVA/ IDVA Manager Training.
Experience of working in partnership with a range of agencies such as Police, Social Care, Mental Health Teams, GPs and Educational Professionals.
Demonstrable experience removing barriers for women from diverse communities in disclosing sexual violence and accessing support.
Working knowledge of policy, legislation and services relevant to survivors of sexual violence, relating to the criminal justice system
Experience of conducting and assessing and managing risk, safety planning and following case management procedures using CRM systems.
Experience of organising and prioritising a complex workload, managing multiple work priorities.
Working knowledge and understanding of safeguarding legislation and practice, with experience in roles such as Designated Safeguarding Lead/Safeguarding Champion.
Knowledge and understanding of the GDPR principles and working practices that apply to Sexual Violence Services.
Experience in developing and embedding Survivor Voice through Service User Involvement processes to shape service development and design.
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