Sexual and Gender Based Violence Officer

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Tiko

  • Career category: Programme/ Project design & management
  • Job type: Job
  • Experience level: 0-5 years
  • Organisation type: Civil Society
  • Remote option: No
  • Right to work requirements: Right to work required in advance
  • Remuneration: KSh216,053 KES-KSh230,000 KES / monthly
  • Work schedule: Full-time
  • Length of contract: Temporary/ Fixed-term
  • Location: Kenya
Gender-based violence (GBV) Sexual & reproductive rights (SRHR) Health
 
Would you enjoy working with different actors in the Tiko ecosystem to ensure that they are knowledgeable about our platform and its offers? Continue reading to find out more about our Ecosystem Coordinator (SGBV) role!

The Company
Tiko (previously known as Triggerise) believes in a world where all youth have the power to choose where, when, and how they meet their sexual reproductive health needs. Our digital platform delivers scalable and verifiable sexual reproductive health services for young people in 7 main markets in Sub Saharan Africa - Kenya, Ethiopia, Uganda, Nigeria, South Africa, Burkina Faso, and Zambia. We work together with local communities and use nudges like reminders, discounts, and reward points to encourage our users to access and use sexual and reproductive health services. We also support our users in becoming micro-entrepreneurs and adding value to their economies.


Tiko has offices in South Africa, Kenya, Ethiopia, Burkina Faso, Uganda, Zambia, the UK, the Netherlands, and Portugal. Globally, our team consists of +160 enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, the fast-growing office in South Africa, or from home, our people are young and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. You can learn more about what being part of Tiko is like here.


For this role, we are seeking one applicant based in Kisumu.

The Job
The Ecosystem Coordinator (Sexual and Gender Based Violence - SGBV) will work closely with all actors across Tiko Ecosystems to tackle any first line non-technical questions related to SGBV. You will visit ecosystems across the county to conduct regular in-person check-ups with actors.

You'll also be responsible for:
  • Designing, implementing, and coordinating the implementation of new SGBV prevention measures, ensuring minimum standards are always in place.
  • Mapping and setting up new Tiko ecosystems, and finding and contracting all new actors.
  • Responding to questions asked by actors across ecosystems via phone, internet, and other sources. You'll solve any issues within your capabilities and escalate any other issues to the right internal team.
  • Coordinating activities with other field teams to ensure that work runs smoothly and effectively.
  • Identifying, preventing, responding to, and mitigating any kind of fraud in any ecosystem you work in. This includes flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures.

About You
You are tech-savvy and proficient in mobile, messaging, and the use of applications. You have brilliant interpersonal skills and are able to work well in a team. You're a problem solver who has the ability to innovate and improve the way work is done.
Requirements
  • Based in Kisumu (Mandatory).
  • A degree or relevant working experience in a similar field.
  • Experience in Sexual and Gender Based Violence (SGBV) programming.
  • 2-3 years of working experience in a similar area.
  • Salesforce experience is a plus.
  • You are approachable and work well in a team.

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