Lewisham LGBTQ+ Mental Health Support Coordinator

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METRO Charity

  • Career category: Health professional
  • Job type: Job
  • Experience level: 0-5 years
  • Organisation type: Civil Society
  • Remote option: No
  • Right to work requirements: Right to work required in advance
  • Remuneration: £26,400 GBP-£33,000 GBP / yearly
  • Work schedule: Full-time
  • Length of contract: Temporary/ Fixed-term
  • Deadline: 09/02/2025
  • Location: United Kingdom
LGBTQI+ rights/ SOGIESC
About us

METRO Charity is an equality and diversity charity providing health, community and youth services in London and the south-east. We are looking for people with ambition, creativity and commitment to help deliver our work.


Job description

Job responsibilities

Main tasks

1. To oversee and lead the Lewisham Proud and Well service, from our base in the Mulberry Centre, New Cross.

2. To advertise the service, and reach out to a range of partner agencies to ensure referrals pathways for diverse and intersectional clients

3. To develop a model of working of supporting clients one to one as well as through co-producing groupwork. For example, stimulating discussion around activities that might be co-produced such as yoga, mindfulness, book clubs, gardening etc.

4. To develop a goal-based intervention to work with clients around their mental health goals on a one-to-one basis.

5. To lead our existing mental health drop-in which happens weekly, including working with co-facilitators

6. To provide advice and advocacy sessions to clients when need, for example, for help with benefits, debt, immigration, discrimination, housing advice etc.

7. To assess new clients and lead them into accessing the service, or for onwards referral and signposting if appropriate.

8. To work with the Head of Mental Health to ensure that all monitoring and reporting is collected, collated, and submitted on time to the local authority.

9. To take the lead on monitoring reports, and attend contract meetings with the funder when required, alongside the Head of Mental Health.

10. To line manage a support worker and recruit, develop and oversee a small team of volunteers.

Person Specification

Qualifications

Essential

  • At least 3 years of working or volunteering experience with a vulnerable population or 3 A Levels
Experience

Essential

  • - Detailed understanding and knowledge of medium to high-level mental health issues, including supporting people with mental health issues
  • - Understanding of issues affecting the LGBTQ+ community around mental health in an urban city environment.
  • - Experience of working with people from intersectional LGBTQ+ communities and an understanding around the intersection between
  • race/disability/gender etc.
  • - Experience of supporting clients one to one around their mental health, including assessment, signposting and referral, and helping clients to co-produce goals and achieve them.
  • - Experience of facilitating groupwork for those experiencing medium to high level mental health issues.
  • - Experience and knowledge of groupwork facilitation skills, and dynamics.
  • - Experience of directing and supporting staff and volunteers - Responsible for the safeguarding of clients and the health and safety of the projects.
  • - Good understanding of wider team and key stakeholders and experience of collecting and collating information for funders reports and presenting this information.
  • - Ability to follow a large number of processes and is responsible of improving them.
  • - Good verbal and written communication skills, including the ability to explain complex things in a clear way.

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