Senior Practitioner (Domestic Abuse)

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Stonewall Housing

  • Career category: Programme/ Project design & management
  • Job type: Job
  • Humanitarian or Development: Development
  • Experience level: Other (specified in job description)
  • Organisation type: Civil Society
  • Remote option: No
  • Right to work requirements: Right to work required in advance
  • Remuneration: £38,448 GBP-£40,950 GBP / yearly
  • Work schedule: Part-time/ Pro-rata
  • Length of contract: Permanent
  • Deadline: 30/06/2024
  • Location: United Kingdom
Gender-based violence (GBV) LGBTQI+ rights/ SOGIESC
More about who we are
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.

We provide safe accommodation, housing advice, mental health advocacy and support for people fleeing or have fled domestic abuse. Founded in 1983, we're the only charity in the UK working with homeless LGBTQ+ people of all ages.

Key responsibilities

  • Providing a high-quality, flexible and responsive advice and casework service toLGBTQ+ people, supporting them to exercise their rights and get access to safeaccommodation.
  • Having sound working knowledge of the statutory housing framework in order toprovide responsive and decisive guidance to caseworkers.
  • Assessing the individual needs of each service user and providing a bespokeadvice and advocacy plan.
  • Providing excellent supervision of direct reports, ensuring they are supported,monitored, and granted opportunities for development.
  • Ensuring operational excellence in both own practice and that of direct reports byundertaking regular case reviews and file audits.
  • Promoting a healthy working environment where every team member feelsrespected, valued, and recognised.
  • Supporting the Service Manager and contributing to the innovation of our adviceservice delivery, seeking new opportunities for growth and development, andidentifying trends so we are maximising the support we offer to our clients.
  • Ensuring a high level of customer care and practice at all times.
  • Developing positive and enduring links with relevant external agencies
Your experience

  • Knowledge of Housing legislation relating to all relevant sectors
  • Knowledge of Acts, case law, and guidance relating to Homelessness, HousingRegister, and tenancy matters
  • Knowledge of Affordable/Social Housing and Registered Social Landlords
  • Knowledge of Welfare Benefits
  • Knowledge of the workings of Local Government
  • Sound working knowledge of identifying and working safeguarding cases

Your skills and attributes

  • Confident public speaker, at both in-person and virtual events.
  • Exceptional organisational and planning skills.
  • A creative problem solver with a solutions-focused outlook.
  • Comfortable in a working environment in which job responsibilities evolve as theteam’s needs change.
  • Computer literate in Excel, Word, and Outlook.

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