Transitional Housing Support Worker, Gender Based Violence

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Young Women's Christian Association (World YWCA)

  • Career category: Programme/ Project design & management
  • Job type: Job
  • Experience level: 0-5 years
  • Organisation type: Civil Society
  • Remote option: No
  • Right to work requirements: Right to work required in advance
  • Remuneration: Not Disclosed
  • Work schedule: Full-time
  • Length of contract: Permanent
  • Deadline: 30/06/2024
  • Location: Canada 
Gender-based violence (GBV)
Who We Are
Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.

Position Description
Provides support and services to women and children, residing in housing at the YWCA Hamilton Transitional Living and Phoenix Place, who are fleeing gender-based violence;

  • Supports include crisis intervention, supportive counselling, referral advocacy, goal planning, programming and group facilitation to meet the needs of women in crisis;
  • Assist in the operation of day to day shelter needs and working collaboratively with women and children in the areas of housing, legal, education, employment and mental health to establish a plan to assist them with a safe and effective path to independence;
  • Conducts intake meetings and assessments of clients/residents to identify client trauma needs;
  • Applies the knowledge of the issues of trauma and the dynamics of woman abuse to develop and implement effective support strategies;
  • Supervises placement students (typically one student placement per semester) and provides feedback to Program Supervisor for evaluation of placement students;
  • Works within general rules, procedures and standards, referring issues or problems to supervisor;
  • Keeps records on day to day happenings, enters client information/daily events into an electronic data information system for reports and statistics;
  • Communicates, advocates and collaborates with community agencies (e.g. courts, legal services, housing) to provide resources and referrals to clients/residents;
  • Offers clients appointment accompaniment (e.g. court), crisis intervention, supportive counselling, referrals and advocacy;
  • Provides programming and facilitates group workshops (e.g. organizing, safety plans, anger management);
  • Provides crisis intervention and counselling support for women and their children;
  • Provides light housekeeping (preparing room for occupancy and clean units as clients move out, laundry) and cooks food for residents;
  • Maintains high level of confidentiality when working with sensitive and personal client, employee and contract information;
  • Supports YWCA Hamilton mission, vision and values;
  • Performs other duties as required.

Qualifications
  • Completion of 2 years’ college in social work or human services, or equivalent;
  • 1 to 3 years’ experience working with person crisis management and violence against women settings;
  • Working knowledge of the Child and Family Services Act;
  • Knowledge of harm reduction strategies and training in administering naloxone an asset;
  • Experience in trauma counselling is an asset;
  • Must be able to work from a feminist, anti-racist/anti-oppressive perspective;
  • Ability to work a schedule which includes days, afternoons, weekday and/or occasional weekends;
  • Food Handler’s certificate is an asset;
  • Must provide a current Vulnerable Sector Police check or willingness to obtain at own cost;
  • Knowledge of social housing and in community resources;
  • Bilingual English/French or other languages is an asset.

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