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Information Technology (IT) Specialist
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Centre for Rights Education and Awareness (CREAW Kenya)
- Career category: Information Technology (IT)
- Job type: Job
- Humanitarian or Development: Development
- Experience level: 5-10 years
- Organisation type: Civil Society
- Remote option: No
- Right to work requirements: Right to work required in advance
- Remuneration: Not Disclosed
- Work schedule: Full-time
- Length of contract: Temporary/ Fixed-term
- Deadline: 30/04/2024
- Location: Kenya
About Centre for Rights, Education and Awareness (CREAW)
The Centre for Rights, Education and Awareness (CREAW) is a registered, feminist non-profit women rights organization founded in 1998 with a Vision of a just society where women and girls enjoy full rights and live in dignity while the Mission is to champion, expand and actualize women and girls’ rights and social justice.
CREAWs areas of focus are on (1) Ending all forms of violence against women and girls; (2) Supporting Women’s Economic Empowerment (WEE) (3) Promoting effective participation of women and girls in leadership (4) Ensuring universal access to Sexual and Reproductive Health Rights (SRHR)
JOB PURPOSE
As the IT Officer at CREAW, you will play a critical role in ensuring the efficient and effective operation of the organization’s information technology systems and infrastructure. Your primary responsibility will be to manage and maintain the organization’s IT resources, including hardware, software, networks, and systems, to support the achievement of CREAW’s mission and objectives.
MAIN ROLES AND RESPONSIBILITIES
- Manage technology services that meet operational requirements for the organization.
- Serves as the lead IT liaison with senior management and staff in designated area(s) to understand and interpret the technological needs of the organization.
- Directs and coordinates the local implementation of IT operations, projects, and programs, ensuring alignment of IT services with the organizational needs of the area(s) and adherence to established project management principles and best practices.
- Provides technical leadership on a variety of highly specialized project-related activities requiring expertise in specific technical areas for core information technology systems and services.
- Reviews vendor contracts and coordinates IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with user needs.
- Participating in the development, implementation, and maintenance of policies, objectives, short- and long range IT planning.
- Participates in the design, development, documentation and implementation of policies and standard operating to ensure effectiveness and business continuity.
- Participates in development of IT Service Catalogue Offerings, Service Level Agreements, and Operating Level Agreements consistent with the needs of the organization.
- Review problem’ resolution mechanisms, and reviewing department performance.
- Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
Qualifications
- Degree in Informatics, Computer Science, Information Systems or related field. Master’s degree preferred.
- Experience with graphic design, website development and management and use of editing softwares for still images, audio and audio visual material
- Certifications with regard to the “Working experience required” areas will be an advantage.
- Strong working knowledge of English (spoken and written).
- 3+ years leading an IT Application Support and/or Development team.
- 5+ years’ professional experience in applications development, information management, business intelligence or another related field.
- Experience in database administration, SQL knowledge and reporting tools such as KOBO.
- Experience in Integration Platforms.
- Experience in MS NAV and POWER BI (an advantage)
- Experience operating in hybrid environments including in-house, outsourced operations & cloud based services.
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