Program Coordinator, Leadership and Diversity

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Women’s World Banking

  • Location: Kenya, United Kingdom
  • Career category: Advocacy/ Policy, Programme/ Project design & management
  • Job type: Job
  • Humanitarian or Development: Development
  • Experience level: 0-5 years
  • Organisation type: Civil Society
  • Remote option: No
  • Right to work requirements: Right to work required in advance
  • Remuneration: Not Disclosed
  • Work schedule: Full-time
  • Length of contract: Temporary/ Fixed-term
  • Location: Kenya, United Kingdom
Economic justice
Position Summary
Women’s World Banking is seeking a Leadership and Diversity (L&D) Program Coordinator to support all aspects of the delivery of L&D training programs and support the achievement of our strategic objectives in Policy Advocacy.

Women’s World Banking focuses on driving industry-wide change through our flagship programs that equip policymakers in emerging markets with the tools for gender intentional policymaking, strengthening their commitment to gender diversity at the institutional level and build the pipeline of women leaders.


Roles and Responsibilities
L&D Program Management

  • Manage all aspects of program coordination; supporting, planning, contracting, and execution to project close, and record-keeping
  • Create and track work plans using project management software (Hive)
  • Contribute to creation of marketing materials and generation of marketing lists, and oversee program application process and tracking
  • Generate invoices and track program tuition payments
  • Administration support for procurement processes
  • Ensure technology needs are supported including providing support for live Zoom online sessions
  • Manage online learning platform including set up of new programs or modules, adding relevant learning materials, supporting participant requests, and troubleshooting
  • Ensuring smooth in-person delivery of programs:
    • Lead negotiation with vendors (hotels, conference facilities, restaurants, transportation)
    • Manage all aspects of participant accommodation and meals during program
    • Coordinate special events
    • Work with L&D Manager to ensure that program materials (notebooks, evaluations, classroom setups, meals, rooms and special events) are accurate and timely
  • Serve as project manager for ‘Gender Performance Studies,’ liaising with institutional counterpart to oversee data requests and arrange qualitative research

Engagement with L&D Program Participants

  • Interact with program participants and their representatives prior to the start of program, during program delivery, as well as post-program, to deliver an outstanding learning experience for participants
  • Communicate program content to participants on behalf of faculty where appropriate, and respond to logistical, content and service requests made by participants
  • Support L&D Manager and Directors with faculty and client relationships during the program planning process

 Knowledge Management, Alumni Engagement, and Monitoring & Evaluation

  • Support content creation from program outcomes, such as blogs, briefing notes, and reports
  • Track progress on inclusive policy initiatives generated by the Leadership and Diversity for Regulators program and be alert to opportunities for organizational support to select policymakers
  • Provide administrative support for monitoring and evaluation (M&E) of programs
  • Support delivery of alumni network for policymakers

Required Qualifications
  • 2-3 years of experience supporting executive education or other training programs, event coordination or management
  • Experience managing engagement, online communities and/or knowledge networks
  • Extraordinary attention to detail
  • Excellent communication skills (both written and verbal) with expertise in communicating with senior level individuals from around the world
  • Superior project and process management skills
  • Strong sense of initiative, collaborative spirit and ability to work independently in a remote and/or office environment
  • Curiosity and desire to support building gender-diverse organizations
  • Dedication to ensuring an exceptional participant experience
  • Bachelor’s Degree
  • Fluent in written and spoken English

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