Social Media Coordinator

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Fòs Feminista

Remote (local)
  • Career category: Comms/ Digital/ Media
  • Job type: Job
  • Humanitarian or Development: Development
  • Experience level: 0-5 years
  • Organisation type: Civil Society
  • Remote option: Remote (local)
  • Right to work requirements: Anyone can apply
  • Remuneration: $21,218 USD / yearly
  • Work schedule: Full-time
  • Length of contract: Temporary/ Fixed-term
  • Deadline: 02/05/2024
  • Location: North and Central America
Movement building Sexual & reproductive rights (SRHR) Health
Key Responsibilities
This role requires a combination of strategic thinking, hands-on experience in managing digital communities, and the ability to collaborate with various stakeholders to achieve awareness, engagement and fundraising goals.

  • Build relationships with the online community members.
  • Develop weekly content plans for each social network according to the specificities of each channel.
  • Work with team members to create design pieces and copywriting for social media content.
  • Foster and strengthen new relationships with key influencers within the community.
  • Record selfie videos for social media content based on relevant news or events.
  • Respond promptly to donor and supporter inquiries, comments, and other forms of engagement on social platforms.
  • Relay community feedback to relevant internal stakeholders.
  • Constantly monitor and analyze relevant social media key performance indicators (KPI) and produce performance reports.
  • Deploy social listening tools to monitor comments and topic trends and strive to boost engagement and resolve potential conflicts that may affect brand reputation.
  • Develop monthly social listening reports with key findings and action recommendations.
  • Support direct mail and mid-level donor relations efforts as needed, such as responding to donor inquiries and providing a high level of donor stewardship.
  • Support the fundraising program with insights from the social media operation.
  • Publish and update content on Fòs Feminista´s WordPress.
  • Stay up to date with social media trends.
  • Other responsibilities as assigned.
 
Education and Qualifications
  • Bachelor's Degree or equivalent in Marketing, Advertising, Communications, Business, or a related field required.
  • A minimum of 3 years of hands-on professional experience in managing communities and/or social media channels, either on the organization or agency side.

Required Knowledge, Skills and Abilities
  • Excellent verbal and written communications skills in English and Spanish is required.
  • Proficiency in defining and monitoring key performance metrics (KPIs) and generating reports for content and profile evaluation.
  • Experience in the context of non-profit or sexual and reproductive health rights and justice (SRHRJ) is an asset.
  • Collaborating with external agencies for the development of creatives for ads campaigns.
  • Strong content creation skills: creating designs and short videos with Adobe Creative Suite
  • Analytical skills to interpret campaign data and provide actionable insights.
  • Excellent communication skills to collaborate with internal teams and external agencies.
  • Ability to stay updated with industry trends and recommend and implement innovative social media strategies.
  • Effective project management skills to ensure content aligns with the organization´s overall goals.
  • Comfortable working with social media management and analytics tools, like Sprout Social.
  • Ability to work collaboratively with cross-functional teams, including fundraising and creative teams.
  • Thorough attention to detail, especially in writing and reviewing creatives.
  • Capacity to make decisions based on data insights and content performance metrics.
  • Capacity to work with WordPress to create and update content for the website.
  • Experience in collaborating with internal and external stakeholders on project management tools.

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