Survivor Services Facilitator



Remote (local)
  • Career category:Programme/ Project design & management
  • Job type:Job
  • Experience level:Not specified
  • Organisation type:Civil Society
  • Remote option:Remote (local)
  • Right to work requirements:Right to work required in advance
  • Salary: $ 31200 / monthly
  • Work schedule:Part-time/ Pro-rata
  • Length of contract:Temporary/ Fixed-term
  • Deadline:21/11/2023
  • Location:United Kingdom
Gender-based violence (GBV)
About the role
Over the next few years, Chayn will be working to:
  • Provide increased support to migrant survivors in the UK, survivors of domestic abuse, survivors of familial abuse, survivors of Childhood Sexual Abuse (CSA), survivors of technology-facilitated abuse, and survivors of financial abuse.
  • Develop an alternative model of trauma support that can complement and alleviate the pressure on more traditional, frontline service providers.
  • Provide comprehensive and holistic trauma support in additional multiple languages that remove more barriers to access for migrant survivors in the UK.
This role will be a key part of delivering on these goals. We’re looking for somebody who can bring their own unique perspective to Chayn’s work at the intersection of tech and gender justice, and harness their skills to help us reach and support more survivors of gender-based violence.

Responsibilities could include but are not limited to:
  • Facilitating and coordinating survivor-facing projects.
  • Using our trauma-informed design principles to create written, audio and video content for our projects.
  • Recording and editing video and audio content.
  • Translating and localising Bloom content for use on our platform and on social media.
  • Using tech tools to support our no-code projects, including uploading new content onto our website.
  • Community outreach to reach more migrant survivors in the UK.
  • Facilitating online training sessions and workshops on topics related to our projects.
  • Providing support to Bloom users via our 1-1 chat service.
  • Supporting recruitment processes for project contractors and partners.
  • Supporting the relationship management of project contractors and partners.
  • Participating in user research sessions with survivors.
  • Contributing to the strategic direction of Bloom and survivor-facing services.

Your profile
  • We’re looking for someone creative and imaginative, who has a commitment to gender-based violence work and enjoys working with and fostering a sense of community through online services. 
  • This role will be a vital part of our Survivor Services team, working with our Survivor Services Lead to deliver on our commitments to our funders and partners and meet our strategic goals. 
  • You will have experience in supporting survivors, mental health work, or community outreach.
  • We’re looking for somebody who is excellent at scheduling, managing timelines, and working to deadlines. 
  • It’s important that all team members have an understanding of intersectionality and systems of oppression and an affinity with Chayn’s aims and organisational values which can be found here.

  • The successful candidate must be bilingual. Native-level fluency in English is required, as well as in at least one of the following languages: 
    • Spanish
    • French
    • Portuguese
    • German
    • Bengali
    • Arabic
    • Urdu
  • Experience working with migrant communities in the UK.
  • Experience facilitating online training sessions and workshops covering topics around gender-based violence.
  • You must be based in the UK due to the funding for this role.

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