Housing Case Manager, Trans Social Services and Advocacy Organization


Transgender Gender-variant and Intersex Justice Project (TGIJP)

  • Career category:Programme/ Project design & management
  • Job type:Job
  • Experience level:Not specified
  • Organisation type:Civil Society
  • Remote option:No
  • Right to work requirements:Not specified
  • Salary: $ 60000-65000 / yearly
  • Work schedule:Full-time
  • Length of contract:Permanent
  • Location:United States , San Francisco
Intersex rights LGBTQI+ rights/ SOGIESC Trans rights
TGI Justice Project is a group of transgender, gender variant and intersex people – inside and outside of prisons, jails and detention centers – creating a united family in the struggle for survival and freedom. We work in collaboration with others to forge a culture of resistance and resilience to strengthen us for the fight against human rights abuses, imprisonment, police violence, racism, poverty, and societal pressures. We seek to create a world rooted in self-determination, freedom of expression, and gender justice. Our primary focus are low-income transgender women of color - folks who are in prison, formerly incarcerated and/or targeted by the police.

Position Overview

TGIJP is seeking a Housing Case Manager to join our team to provide social services navigation and case management services to clients in the TGIJP Housing Program. The Housing Case Manager will focus on assisting the Housing Program team with client related duties as assigned throughout the entire process of locating and obtaining necessary services, employment, permanent supportive housing, and other case management issues as may be identified. 

Some but not all of the specific responsibilities include:

  • Establish and maintain relationships with clients eligible for housing placement through the placement process.
  • Assist clients with the following: program intake documents, internal/external housing program guidance and activities, community resource housing applications, including obtaining appropriate documents necessary for a successful application and successful interviews and in grievance processes should applications be denied.
  • Support clients in moving into new housing should applications be accepted.
  • Assist clients with completing any required processes for housing provider’s certification/recertification processes.
  • Develop and maintain relationships with relevant Property Managers, Leasing Agents, and/or support services staff at the sites where we are referring our clients for housing.
  • Keep accurate, up-to-date records and charts with special attention to client privacy and confidentiality.
  • Provide professional, accessible and culturally competent relevant support, advocacy, and appropriate information and referrals to program participants.
  • Provide crisis intervention management response as needed to clients experiencing acute symptoms associated with their (mental) behavioral health issues; which may be diagnosed or undiagnosed.
  • Prepare weekly program reports detailing activities, client interventions, statistics, and other relevant information that complies with program standards and organizational protocols.
  • Perform other duties as required and/or as assigned.

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