Victim and Survivor Support Officer

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World Health Organization (WHO)

  • Career category: Programme/ Project design & management
  • Job type: Job
  • Humanitarian or Development: Development
  • Experience level: 10+ years
  • Organisation type: Inter-governmental
  • Remote option: Not Specified
  • Right to work requirements: Anyone can apply
  • Remuneration: Remuneration not disclosed
  • Work schedule: Full-time
  • Length of contract: Temporary/ Fixed-term
  • Deadline: 25/10/2023
  • Location: Switzerland
GBV / VAWG PSEA/ Safeguarding
DESCRIPTION OF DUTIES

Under the direct supervision and overall guidance of Director PRS, and in close collaboration with colleagues working in accountability functions (e.g., IOS, HRT, CRE, etc.); support functions including, but not limited to, SHW; and PRS actors across the three levels of the Organization, the Victim and Survivor Support Officer will do the following:

1. Drive the systematic integration of a VSCA in all relevant policies, procedures, and actions related to sexual misconduct prevention and response

2. Develop and monitor standards and benchmarks that allow Member States and WHO senior management to oversee progress in the shift towards a VSCA in the context of sexual misconduct.

3. Be accountable for the set-up and management of systems that are able to coordinate the response to the needs of alleged survivors/victims of sexual misconduct.

4. Ensure that capacity is built to implement the various aspects of a VSCA in WHO at the different levels and with key actors (e.g. investigation teams, Regional PRS coordinators, WHO Heads of country offices, PRS focal points; staff working in accountability functions, staff health, staff health insurance, ombudspersons, etc.)

5. Confidentially provide information and advice to victims/survivors of sexual misconduct.

6. Monitor compliance with benchmarks set for the Sexual Misconduct Incident Management System (SM-IMS), provide regular reports, and make recommendations on process improvements, as required.

7. Build partnerships with UN agencies and represent WHO in Inter-Agency work related to the implementation of a VSCA in UN country teams, and collaborate closely with the UN Victims' Rights advocate, and other relevant actors.

8. Take managerial responsibility for victim/survivor support actions funded through WHO's Survivor Assistance Fund (SAF).

9. Lead victim/survivor support missions and monitoring missions in priority countries, as required.

10. Lead the establishment of safe systems and the collection of victims'/survivors' feedback to facilitate evidence- and data-informed decision-making and reform processes.

11. Ensure that lessons learnt from victim support actions and investigations are fed-back into policy improvement, process revisions, and organizational change.

12. Perform any other duties as assigned.

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